Refund and Returns Policy

Overview

At Rangda Programming, we provide high-quality digital products designed for immediate access and use. Due to the nature of digital goods, all purchases are generally considered final.

However, we are committed to fairness and will review refund requests under specific conditions.


Digital Products Policy

All products sold on this website are digital downloads or instant-access systems.
Once a product has been delivered or accessed, it cannot be returned in the traditional sense.


Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

  • You were charged incorrectly or multiple times
  • The product is not delivered or inaccessible
  • The product is significantly different from its description
  • There is a critical technical issue that prevents usage and cannot be resolved

Non-Refundable Situations

Refunds will not be granted in the following cases:

  • You changed your mind after purchase
  • You lack the technical knowledge to use the product
  • You expected features not explicitly described
  • You failed to read the product description
  • Partial use or download of the product has already occurred

Requesting a Refund

To request a refund, please contact us within 7 days of purchase.

Include the following details:

  • Order number
  • Description of the issue
  • Supporting evidence (screenshots, logs, etc.)

Requests without sufficient information may not be processed.


Resolution Process

Once your request is submitted:

  • We will review your case within 2–5 business days
  • You may be asked for additional details
  • If approved, the refund will be processed to your original payment method

Technical Support Before Refund

We strongly encourage contacting us before requesting a refund.
Many issues can be resolved quickly with proper guidance.


Chargebacks & Disputes

Initiating a chargeback without contacting us first may result in:

  • Permanent restriction from future purchases
  • Suspension of access to our products

We are committed to resolving issues directly and efficiently.


Policy Updates

We reserve the right to update this policy at any time.
Changes will be reflected on this page.